Privacy Policy

Last updated: 27 Sep 2025

Controller. REELRO SOLUTIONS FZCO (IFZA Dubai, License 66610), Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, U.A.E.

Contact: [email protected].

What we collect. Account details (name, email), billing metadata (processed by our payment service provider; we do not store full card numbers), logs/telemetry, and analytics based on publicly available online information.

Sources & purposes. Public sources and your inputs, used to provide the Services, secure/fraud-prevent, support, and meet legal obligations.

Lawful bases. Contract (service delivery), legitimate interests (security/analytics), legal obligation (records). Marketing uses consent or permissible soft opt-in.

Public-only statement. We process public data only; we do not collect credentials or provide tools to bypass platform controls. We respect robots.txt and rate limits.

Sharing. We use sub-processors for hosting, analytics, payments, and support. A current list is available on request.

International transfers. Where applicable, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards.

Retention. Account data: life of account + 12 months; security logs: 90 days; invoices/records: 7 years or as required by law.

Your rights. You may request access, correction, deletion, restriction, portability, or objection at [email protected]. We respond within statutory timeframes.

Security. Encryption in transit/at rest; access control; monitoring; incident response contact: [email protected].

Cookies. We use essential and analytics cookies. Manage preferences via your browser or our cookie banner (if enabled).

Changes. We’ll post updates with a new “Last updated” date. Contact [email protected] for questions.